Communication Strategies During Change

Questions That Need To Be Addressed At Each Decision Point:

• What are the targeted decisions required?
   
• What are the costs (and how much)?
   
• What are the benefits (and how much)?
   
• What are the losses (and how much)?
   
• What skills will be required to make it happen?
   
• How will it impact relationships?
   
• What tools will be needed?
   
• How will this impact current processes and practices?

Does Your Flow of Information Answer:

• What is changing?
  Yes  No
   
• What criteria were used to make "change" decisions?
  Yes  No
   
• Who will be effected by the change?
  Yes  No
   
• How will the change impact what employees do?
  Yes  No
   
• What results are expected as a result of the changes?
  Yes  No
   
• What will not change?
  Yes  No
   
• What is the time frame for managing the change?
  Yes  No
   
• Who can people contact for assistance?
  Yes  No
   
• What information is at a later date?
  Yes  No